Frequently asked questions

How do I book at Shorebreak?


You can call us directly or book on our website!




What do I need to know when I book?


  • Your travel dates
  • The unit you would like
  • Which security deposit option you will select:
    • Separate refundable check made out to TI Realty Group for $750
    • CSA Damage Protection for $50.00 nonrefundable and can be added to the credit card
  • Payment method




How much is due at the time of booking?


  • 50% payment is due at the time of booking if the vacation is 60 or more days away
  • 100% payment is due at the time of booking if the vacation is less than 60 days away
  • We accept:

    • VISA

    • MASTERCARD

    • DISCOVER

    • PERSONAL CHECK

      • Made out to: Shorebreak Resorts

      • Mail to: SHorebreak Resorts, PO Box 127, Sea Isle City, NJ 08243




How do I know my booking went through?


  • When booking online through our website, a page will be brought up stating that the reservation has been put on hold and you’ll receive a confirmation email shortly.
  • Please know that this is not automatic and it may take up to 48 hours to receive this e-mail.
  • Often, our emails get stuck in the spam/junk folder
  • If it has been 48 hours and you still have not received an email please call or e-mail the office.




Why hasn’t my credit card been charged yet?


  • As per our policy, we will NOT charge credit cards until after we have a signed lease agreement. Leases are sent via e-mail and must be e-signed. You should receive an e-mail confirming you signed the lease agreement.
  • Credit card charges are manual. Please allow up to 72 hours from the signing of your lease to be charged. You will receive an e-mail confirming the charge as well as the remaining balance.




When is the second half of payment due?


  • An email will be sent to the address on file 5 days before the second payment will come out.
  • The second payment is automatic and from the card you originally entered.
  • If you’d like to change your payment method, please contact us before this date as this is an automatic charge




Where is there a “Yapstone” charge on my credit card statement?


  • That is the credit card processor we use.
  • The total should match your booking confirmation and lease agreement.









Impala Island Inn

Impala Island Inn General Information


Phone Number: 609-399-7500 Location: 1001 Ocean Ave. Ocean City, New Jersey 08226 Hours of Operation: Open all year-round, Monday-Sunday 24 hours/day All rooms are non-smoking Parking Clearance Impala Lobby: 6’8” South Side Parking 6’10”




What is check-in/checkout time?


Check in time is 3pm, and checkout time is 11am. This is strictly enforced.




Can I have an early check-in?


Due to turnover time, we cannot make accommodations for earlier/later checkouts during peak seasons.




Can I have a late checkout?


Due to turnover time, we cannot make accommodations for earlier/later checkouts during peak seasons.




Is there parking?


There is one parking spot allowed for every room. Only two bedroom apartments are allowed 2 parking spots.




Can we leave our car in the parking spot after checkout?


No, the next guests need the parking space. However, we do allow guests to utilize the pool, guest bathroom, and guest showers after checkout.




Can we park our car in the parking lot before check-in?


Yes, but not until 11am when the previous guests staying in your room have checked out. You also can get beach tags from the lobby to use until your 3pm check-in. You may also use the pool, guest bathroom, and guest showers. Then, come back at 3pm for your checkout.




Is there bike storage?


Yes, there are bike racks in the parking lot. Locks are not provided, so please bring your own.




Can I smoke on the property?


We are a non-smoking facility, but there is a designated smoking area outside.




Do you provide beach tags?


We provide beach tags for the duration of your stay for all registered guests ages 12 and older. If you do not return the beach tags upon checkout, you will be charged $25.00 per unreturned tag.




What types of payment do you accept?


We accept all major credit cards and cash.




Do you have wheelchairs and scooters to rent?


We do not, but we recommend Mobility on Wheels and Diamond Scooters.




Can I make a reservation on the same day I want to check-in?


Yes, but you must call to make the reservation, you cannot do so online.




I just entered all of my information online. How do I know my reservation went through?


You will receive a booking confirmation via e-mail.




Are floats allowed in the pool?


We do not allow any flotation devices, rafts, etc in the pool.




Are pets allowed?


With the exception of Service Animals, pets are NOT allowed at the Impala Island Inn.




Is there an elevator?


Yes, there is a shared elevator that leads to the south side rooms. The second floor is only accessible by stairs.




Can I do laundry here?


Guests can utilize the coin operated laundry room.




Is there somewhere on-site I can grab snacks?


There is a vending area with drinks and snacks available to purchase located poolside on the first floor.




Do you have WiFi?


Yes, we offer complimentary WiFi. Please go into your network sets and choose “ImpalaFreeWiFi”. You will be prompted to enter your e-mail address. Do so, click “connect”, and you will be connected to the free WiFi in the building.




Are there any connecting rooms?


Yes, the Impala Island Inn has a limited quantity of connecting rooms. Please call us for more information.




I am over 21 years old. Can I rent a room for someone who is over 18, but not yet 21?


No, and we check IDs upon check-in. All members of the party must be 21+ years old and everyone will have their IDs checked. Anyone staying who is under the age of 21 must be accompanied by a parent or guardian.





Wild Dunes

General Information:


Phone Number: 609-399-2910 Location: 801 E 10th St. Ocean City, New Jersey 08226 Hours of Operation: Open all year-round, Monday-Sunday 24 hours/day All rooms are non-smoking Parking Clearance Wild Dunes Inn Parking Area: 6’6”




What is check-in/checkout time?


Check in time is 3pm, and checkout time is 11am. This is strictly enforced.




Can I have an early check-in?


Due to turnover time, we cannot make accommodations for earlier/later checkouts during peak seasons.




Can I have a late checkout?


Due to turnover time, we cannot make accommodations for earlier/later checkouts during peak seasons.




Is there parking?


There is one parking spot allowed for every room.




Can we leave our car in the parking spot after checkout?


No, the next guests need the parking space. However, we do allow guests to utilize the pool, guest bathroom, and guest showers at the Impala Island Inn after checkout. There is an open, outdoor shower for rinsing off at the Wild Dunes.




Can we park our car in the parking lot before check-in?


Yes, but not until 11am when the previous guests staying in your room have checked out. You also can get beach tags from the lobby at the Impala Island Inn to use until your 3pm check-in. You may use the pool, guest bathroom, and guest showers there too. Then, go back to the lobby at 3pm for your check-in.




Is there bike storage?


No, there is no bike storage at Wild Dunes Inn. However, you may use the bike racks at the Impala Island Inn. Locks are not provided, so please bring your own.




Can I smoke on the property?


We are a non-smoking facility.




Do you provide beach tags?


We provide beach tags for the duration of your stay for all registered guests ages 12 and older. If you do not return the beach tags upon checkout, you will be charged $25.00 per unreturned tag.




What types of payment do you accept?


We accept all major credit cards and cash.




Do you have wheelchairs and scooters to rent?


We do not, but we recommend Mobility on Wheels and Diamond Scooters.




Can I make a reservation on the same day I want to check-in?


Yes, but you must call to make the reservation, you cannot do so online.




I just entered all of my information online. How do I know my reservation went through?


You will receive a booking confirmation via e-mail.




As a guest of the Wild Dunes Inn, we are able to use the pool at the Impala Island Inn. Are floats allowed in the pool?


We do not allow any flotation devices, rafts, etc in the pool.




Are pets allowed?


With the exception of Service Animals, pets are NOT allowed at the Wild Dunes Inn.




Is there an elevator?


Yes, there is a shared elevator.




Can I do laundry here?


Guests can utilize the coin operated laundry room.




Is there somewhere on-site I can grab snacks?


There is a vending area with drinks and snacks available to purchase located poolside on the first floor at the Impala Island Inn. Guests of the Wild Dunes Inn are welcome to it.




Do you have WiFi?


Yes, please follow the instructions located on the brochure in your room.




Are there any connecting rooms?


No, there are no connecting rooms at the Wild Dunes Inn




I am over 21 years old. Can I rent a room for someone who is over 18, but not yet 21?


No, and we check IDs upon check-in. All members of the party must be 21+ years old and everyone will have their IDs checked. Anyone staying who is under the age of 21 must be accompanied by a parent or guardian.





Ebb Tide Suites

General Information:


Phone Number: 609-391-9614 Location: 1001 Little Atlantic Ave. Ocean City, New Jersey 08226 Hours of Operation: Open all year-round, Monday-Sunday 24 hours/day All rooms are non-smoking Parking Clearance Ebb Tide Suites Parking Area: 7’0”




What is check-in/checkout time?


Check in time is 3pm, and checkout time is 11am. This is strictly enforced.




Can I have an early check-in?


Due to turnover time, we cannot make accommodations for earlier/later checkouts during peak seasons.




Can I have a late checkout?


Due to turnover time, we cannot make accommodations for earlier/later checkouts during peak seasons.




Is there parking?


There is one parking spot allowed for one bedroom units, and two parking spots for two bedroom units.




Can we leave our car in the parking spot after checkout?


No, the next guests need the parking space. However, we do allow guests to utilize the pool, guest bathroom, and guest showers at the Impala Island Inn after checkout. There is a foot bath outside of the Ebb Tide Suites for rinsing off.




Can we park our car in the parking lot before check-in?


Yes, but not until 11am when the previous guests staying in your room have checked out. You also can get beach tags from the lobby at the Impala Island Inn to use until your 3pm check-in. You may use the pool, guest bathroom, and guest showers there too. Then, go back to the lobby at 3pm for your check-in.




Is there bike storage?


Yes, there is a bike rack at the Ebb Tide Suites. Locks are not provided, so please bring your own.




Can I smoke on the property?


We are a non-smoking facility.




Do you provide beach tags?


We provide beach tags for the duration of your stay for all registered guests ages 12 and older. If you do not return the beach tags upon checkout, you will be charged $25.00 per unreturned tag.




What types of payment do you accept?


We accept all major credit cards and cash.




Do you have wheelchairs and scooters to rent?


We do not, but we recommend Mobility on Wheels and Diamond Scooters.




Can I make a reservation on the same day I want to check-in?


Yes, but you must call to make the reservation, you cannot do so online.




I just entered all of my information online. How do I know my reservation went through?


You will receive a booking confirmation via e-mail.




As a guest of the Ebb Tide Suites, we are able to use the pool at the Impala Island Inn. Are floats allowed in the pool?


We do not allow any flotation devices, rafts, etc in the pool.




Are pets allowed?


With the exception of Service Animals, pets are NOT allowed at the Ebb Tide Suites.




Is there an elevator?


Yes, there is a shared elevator.




Can I do laundry here?


Guests can utilize the coin operated laundry room.




Is there somewhere on-site I can grab snacks?


There is a vending area with drinks and snacks available to purchase located poolside on the first floor at the Impala Island Inn. Guests of the Ebb Tide Suites are welcome to it.




Do you have WiFi?


Yes, we offer complimentary WiFi. Please go into your network sets and choose “EbbTideFreeWiFi”. You will be prompted to enter your e-mail address. Do so, click “connect”, and you will be connected to the free WiFi in the building.




Are there any connecting rooms?


No, there are no connecting rooms at the Ebb Tide Suites.




I am over 21 years old. Can I rent a room for someone who is over 18, but not yet 21?


No, and we check IDs upon check-in. All members of the party must be 21+ years old and everyone will have their IDs checked. Anyone staying who is under the age of 21 must be accompanied by a parent or guardian.





The Dunes

General Information:


Phone number: 609-263-1912 Locations: The Dunes: 8600 Landis Ave. Sea Isle City, NJ 08243 The Cove: 8609 Landis Ave. Sea Isle City, NJ 08243 The Cape: 8515 Landis Ave. Sea Isle City, NJ 08243 Open year-round Monday-Sunday from 9:00-5:00 pm Rentals The three buildings, The Dunes, The Cove, and The Cape rent “mini-weeks”. There is a three night rental minimum during peak season, and a two night minimum during the off-season. All bookings are done through TI Realty Group, located at 8515 Landis Ave. Suite 202, Sea Isle City, NJ 08243 All rooms are non-smoking. Parking Clearance The Dunes, The Cove, and The Cape Parking Areas: 7’0”




What do I need to do to book at The Dunes, Cove, or Cape?


You can call Shorebreak Resorts or TI Realty Group and book over the phone, or book directly on our website! Our units can also be booked through VRBO/HomeAway. *Be aware that VRBO/HomeAway charges a fee to you as the renter; this has nothing to do with us and cannot be refunded by us. You will need to know: Your travel dates The unit you would like Which security deposit option you will select: Separate refundable check made out to TI Realty Group for $750.00 CSA Damage Protection for $50.00 nonrefundable and can be added to the credit card Payment method




How much is due at the time of booking?


50% payment is due at the time of booking if the vacation is 60 or more days away 100% payment is due at the time of booking if the vacation is less than 60 days away We accept: VISA- MASTERCARD – DISCOVER PERSONAL CHECK Made out to: TI Realty Group Mail to: TI Realty Group, PO Box 127, Sea Isle City, NJ 08243




I just entered all of my information online. How do I know it went through?


When booking online through our website, a page will be brought up stating that the reservation has been put on hold and you’ll receive a confirmation e-mail shortly. Please know that this is not automatic and it may take up to 48 hours to receive this e-mail. Often, our e-mails get stuck in the spam/junk folder. If it has been 48 hours and you still have not received an e-mail, please call the office or e-mail us.




Why hasn’t my credit card been charged yet?


As per our policy, we will NOT charge credit cards until after we have a signed lease agreement. Leases are sent via e-mail and must be e-signed. You should receive an e-mail confirming you signed the lease agreement. Credit card charges are manual. Please allow up to 72 hours from the signing of your lease to be charged. You will receive an e-mail confirming the charge as well as the remaining balance.




When is the second half of payment due?


An e-mail will be sent to the address on file 5 days before the second payment will come out. The second payment is automatic and from the card you originally entered. If you’d like to change your payment method, please contact us before this date as this is an automatic charge.




Where is there a “Yapstone” charge on my credit card statement?


That is the credit card processor we use. The total should match your booking confirmation and lease agreement.




What is a “mini-week”?


Our convenient “mini-week” option allows you to get away but for less than a week. You’re also able to check in and out any day of the week. It’s perfect for those with hectic work schedules! During peak season (Memorial Day through Labor Day) there is a 3-night minimum During off-peak season there is a 2-night minimum Anyone wishing to stay for one night should e-mail Ashley at: ariannelli@tirealtygrp.com




Why are the prices of each unit so different?


Pricing varies based on level (2nd or 3 floor), private or common area deck, and room views




What time is check-in/check-out?


Check-in- 3:00 pm Check-out- 11:00 am *Due to turnover time, we cannot make accommodations for earlier/later checkouts during peak seasons.




Where do I check-in?


If you are arriving between 3:00pm-5:00 pm, you can pick up your keys at TI Realty Group which is located at 8515 Landis Ave, Second Floor (Above Blitz’s market). Due to limited parking space at this building, it is recommended that you park in your designated spot and walk to get your keys. Guests arriving after 5:00pm should contact TI Realty Group at least 24 hours before check-in to arrange a pickup place/time. Call TI Realty Group at 609-263-1912 or email us.




Where do I return my keys at the end of my stay?


Keys can be returned to the TI Realty Group office You can drop them in the white boxes located in the elevator foyers in each building.




Can I check- in earlier?


*Due to turnover time, we cannot make accommodations for earlier/later checkouts during peak seasons.




Can I have a late check-out?


*Due to turnover time, we cannot make accommodations for earlier/later checkouts during peak seasons.




Are pets allowed?


With the exception of Service Animals, pets are NOT allowed at The Dunes, The Cove, or The Cape.




Is there parking?


Dunes units: Each unit receives 2 designated parking spaces located below the building. Cove units: Each unit receives 1 designated parking space located at street level Cape units: Each unit receives 1 designated parking space located at street level Clearance for the garage is 6’8” You must leave the parking pass in the dash of your car at all times. There are handicapped spaces in each garage. Additional parking would be on the street or the stone lot located on 87th street.




Is there bike storage?


There are bike storage racks located at each building. We do not provide locks, so please bring your own.




Do you provide beach tags?


Unfortunately, we do not supply beach tags at this time. Beach tags may be purchased from beach taggers if you are approached by them on the beach, or at the Welcome Center located at 300 JFK Blvd. For more information, please refer to https://www.visitsicnj.com/beach-tags




Do you provide beach accessories (umbrellas, chairs, towels, carts, etc)


Yes, you can add on beach items during the reservation process. We offer: Beach towels- $10 each Boogie boards- $24 each Beach chairs- $19 each Beach umbrellas- $60 each Beach cart- $40 each Cribs (includes crib mattress; tenant must provide sheets)- $94 each High chair- $50 each Jogging stroller- $96 each Twin air mattress- $60 Extra linens (includes 2 pillows and 1 comforter)- $25 per set Extra Towel set (1 bath towel, 1 hand towel, 1 washcloth)- $10 per set **Price is for duration of the stay If you decide to add-on a later time, please do so no later than 2 days before your stay.




Where can I store my beach accessories?


Due to fire and accessibility safety, beach items CANNOT be stored outside of units or along the railings on the 2nd and 3rd floor. Plastic storage crates are located in front of parking spaces at The Dunes & Cape properties. The Cove has individual closets in the parking garage. Please store all beach items there.




Is there an outside shower/place to clean up after the beach?


Dunes: Water spigots on both sides of the building; near the stone Cove: Shower (not enclosed) in the parking garage Cape: Shower (not enclosed) in the parking garage area




What is included in the unit?


Please click below for a full list of included amenities within your unit.




Do you provide linens and towels?


Yes, sheets and towels are provided. Each bedroom has a full set of linens, each full bath has two sets of towels (3 bath towels, 2 hand towels, 2 washcloths), each half bath gets 1 hand towel. WE DO NOT PROVIDE linens for the queen sleeper sofa in the living room of each unit. Linens for this sofa can be requested at no additional charge. Additional sets of towels- $10 per set If you would like to add more towels/sheets please e-mail thedunes@shorebreakresorts.com For a full list of included amenities within your unit please click here.




Can I get extra sheets and linens?


Extra linens (also includes 2 pillows and 1 comforter)- $25 per set ExtraTowel set (1 bath towel, 1 hand towel, 1 wash cloth)- $10 per set Please e-mail thedunes@shorebreakresorts.com to add on




Is there a security deposit?


In accordance with island policy, there are two options for a security deposit: Option 1- A separate $750.00 check that must clear the TI Realty escrow account 15 days prior to your reservation. (Please be aware that this may mean obtaining a bank check). This option is refunded a month after your stay. Option 2 (CSA Damage Protection)- An additional $50.00 charge that can be applied to the credit card on file. This option covers up to $3,000 worth of damage and any claims are handled by the TI Realty Group agents. This amount is non-refundable.




What is the cancellation policy?


As per our rental agreement, the cancellation policy is as follows: “ TENANT DEFAULT. In the event that the tenant wishes to cancel the fully signed lease, He/She shall make such a request in writing to TI Realty Group. The lease shall be terminated only after another tenant is secured or permission from the owner is otherwise granted. In the event of cancellation by tenant, payments will be refunded only when the properties re-rented at no loss to the owner and 10% of such refund shall be deducted as a fee for the agency re-rental services. Owner may terminate lease upon tenants’ failure to make any rent payments when due.” You can view the full rental agreement here.




What is the maximum occupancy of people that can be in the unit?


Dunes units: Dunes 201, 202, 203, 204, 206, 207, 301, 302, 304, 305, 306- MAXIMUM OCCUPANCY 8 PEOPLE Dunes 205, 303- MAXIMUM OCCUPANCY 10 PEOPLE Cove units: MAXIMUM OCCUPANCY 6 PEOPLE Cove 201 sleeps 12 Cape units: MAXIMUM OCCUPANCY 6 PEOPLE As per the lease agreement- tenants not abiding by the maximum occupancy rules may be evicted.




Do you have an elevator?


Yes, each building has an elevator. There is an elevator on each floor, including the parking garage.




Do you have Wi-Fi?


Yes, please go into your network sets and choose “_____FreeWiFi” depending on which building you are in. For example, if you are staying at The Cove, you will see “TheCoveFreeWiFi”. You will be prompted to enter your e-mail and then click “connect” and you will be connected to the WiFi in that building. Troubleshooting WiFi: WiFi Problems: Please call the number located in the brochure in your unit.




Do you provide accommodations for events/wedding guests?


Yes! We host guests of any event at The Breakwaters as well as events at nearby locations too. Please e-mail Ashley for more information on room pricing and blocking: ariannelli@tirealtygrp.com





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ADDRESSES 

The Dunes

8600 Landis Ave, Sea Isle City, NJ 

(609)-263-1912

Ebb Tide Suites 

1001 Little Atlantic Ave, Ocean City, NJ

(609) 391-9614

Wild Dunes

801 E 10th St, Ocean City, NJ 

(609) 399-2910

Impala Island Inn

1001 Ocean Ave, Ocean City, NJ

(609) 399-7500

Impala Suites

914 10th Street, Ocean City, NJ

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PO Box 127, Sea Isle City, NJ   |   Sea Isle City: 609-263-1912   |

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