Question 1

General Information:

Accepted Answer

Phone Number: 609-399-2910 Location: 801 E 10th St. Ocean City, New Jersey 08226 Hours of Operation: Open all year-round, Monday-Sunday 24 hours/day All rooms are non-smoking Parking Clearance Wild Dunes Inn Parking Area: 6’6”

Question 2

What is check-in/checkout time?

Accepted Answer

Check in time is 3pm, and checkout time is 11am. This is strictly enforced.

Question 3

Can I have an early check-in?

Accepted Answer

Due to turnover time, we cannot make accommodations for earlier/later checkouts during peak seasons.

Question 4

Can I have a late checkout?

Accepted Answer

Due to turnover time, we cannot make accommodations for earlier/later checkouts during peak seasons.

Question 5

Is there parking?

Accepted Answer

There is one parking spot allowed for every room.

Question 6

Can we leave our car in the parking spot after checkout?

Accepted Answer

No, the next guests need the parking space. However, we do allow guests to utilize the pool, guest bathroom, and guest showers at the Impala Island Inn after checkout. There is an open, outdoor shower for rinsing off at the Wild Dunes.

Question 7

Can we park our car in the parking lot before check-in?

Accepted Answer

Yes, but not until 11am when the previous guests staying in your room have checked out. You also can get beach tags from the lobby at the Impala Island Inn to use until your 3pm check-in. You may use the pool, guest bathroom, and guest showers there too. Then, go back to the lobby at 3pm for your check-in.

Question 8

Is there bike storage?

Accepted Answer

No, there is no bike storage at Wild Dunes Inn. However, you may use the bike racks at the Impala Island Inn. Locks are not provided, so please bring your own.

Question 9

Can I smoke on the property?

Accepted Answer

We are a non-smoking facility.

Question 10

Do you provide beach tags?

Accepted Answer

We provide beach tags for the duration of your stay for all registered guests ages 12 and older. If you do not return the beach tags upon checkout, you will be charged $25.00 per unreturned tag.

Question 11

What types of payment do you accept?

Accepted Answer

We accept all major credit cards and cash.

Question 12

Do you have wheelchairs and scooters to rent?

Accepted Answer

We do not, but we recommend Mobility on Wheels and Diamond Scooters.

Question 13

Can I make a reservation on the same day I want to check-in?

Accepted Answer

Yes, but you must call to make the reservation, you cannot do so online.

Question 14

I just entered all of my information online. How do I know my reservation went through?

Accepted Answer

You will receive a booking confirmation via e-mail.

Question 15

As a guest of the Wild Dunes Inn, we are able to use the pool at the Impala Island Inn. Are floats allowed in the pool?"

Accepted Answer

We do not allow any flotation devices, rafts, etc in the pool.

Question 16

Are pets allowed?

Accepted Answer

With the exception of Service Animals, pets are NOT allowed at the Wild Dunes Inn.

Question 17

Is there an elevator?

Accepted Answer

Yes, there is a shared elevator.

Question 18

Can I do laundry here?

Accepted Answer

Guests can utilize the coin operated laundry room.

Question 19

Is there somewhere on-site I can grab snacks?

Accepted Answer

There is a vending area with drinks and snacks available to purchase located poolside on the first floor at the Impala Island Inn. Guests of the Wild Dunes Inn are welcome to it.

Question 20

Do you have WiFi?

Accepted Answer

Yes, please follow the instructions located on the brochure in your room.

Question 21

Are there any connecting rooms?

Accepted Answer

No, there are no connecting rooms at the Wild Dunes Inn

Question 22

I am over 21 years old. Can I rent a room for someone who is over 18, but not yet 21?"

Accepted Answer

No, and we check IDs upon check-in. All members of the party must be 21+ years old and everyone will have their IDs checked. Anyone staying who is  under the age of 21 must be accompanied by a parent or guardian.

Question 23

How do I book at Shorebreak?

Accepted Answer

You can call us directly or book on our website!

Question 24

What do I need to know when I book?

Accepted Answer

Your travel dates The unit you would like Which security deposit option you will select:  Separate refundable check made out to TI Realty Group for $750  CSA Damage Protection for $50.00 nonrefundable and can be added to the credit card Payment method

Question 25

How much is due at the time of booking?

Accepted Answer

50% payment is due at the time of booking if the vacation is 60 or more days away 100% payment is due at the time of booking if the vacation is less than 60 days away We accept: VISA MASTERCARD DISCOVER PERSONAL CHECK Made out to: Shorebreak Resorts Mail to: SHorebreak Resorts, PO Box 127, Sea Isle City, NJ 08243

Question 26

How do I know my booking went through?

Accepted Answer

When booking online through our website, a page will be brought up stating that the reservation has been put on hold and you’ll receive a confirmation email shortly. Please know that this is not automatic and it may take up to 48 hours to receive this e-mail. Often, our emails get stuck in the spam/junk folder If it has been 48 hours and you still have not received an email please call or e-mail the office.

Question 27

Why hasn’t my credit card been charged yet?

Accepted Answer

As per our policy, we will NOT charge credit cards until after we have a signed lease agreement. Leases are sent via e-mail and must be e-signed. You should receive an e-mail confirming you signed the lease agreement. Credit card charges are manual. Please allow up to 72 hours from the signing of your lease to be charged. You will receive an e-mail confirming the charge as well as the remaining balance.

Question 28

When is the second half of payment due?

Accepted Answer

An email will be sent to the address on file 5 days before the second payment will come out. The second payment is automatic and from the card you originally entered. If you’d like to change your payment method, please contact us before this date as this is an automatic charge

Question 29

Where is there a “Yapstone” charge on my credit card statement?

Accepted Answer

That is the credit card processor we use. The total should match your booking confirmation and lease agreement.

Question 30

Accepted Answer

Enter your answer here

Question 31

Impala Island Inn General Information

Accepted Answer

Phone Number: 609-399-7500 Location: 1001 Ocean Ave. Ocean City, New Jersey 08226 Hours of Operation: Open all year-round, Monday-Sunday 24 hours/day All rooms are non-smoking Parking Clearance Impala Lobby: 6’8” South Side Parking 6’10”

Question 32

What is check-in/checkout time?

Accepted Answer

Check in time is 3pm, and checkout time is 11am. This is strictly enforced.

Question 33

Can I have an early check-in?

Accepted Answer

Due to turnover time, we cannot make accommodations for earlier/later checkouts during peak seasons.

Question 34

Can I have a late checkout?

Accepted Answer

Due to turnover time, we cannot make accommodations for earlier/later checkouts during peak seasons.

Question 35

Is there parking?

Accepted Answer

There is one parking spot allowed for every room. Only two bedroom apartments are allowed 2 parking spots.

Question 36

Can we leave our car in the parking spot after checkout?

Accepted Answer

No, the next guests need the parking space. However, we do allow guests to utilize the pool, guest bathroom, and guest showers after checkout.

Question 37

Can we park our car in the parking lot before check-in?

Accepted Answer

Yes, but not until 11am when the previous guests staying in your room have checked out. You also can get beach tags from the lobby to use until your 3pm check-in. You may also use the pool, guest bathroom, and guest showers. Then, come back at 3pm for your checkout.

Question 38

Is there bike storage?

Accepted Answer

Yes, there are bike racks in the parking lot. Locks are not provided, so please bring your own.

Question 39

Can I smoke on the property?

Accepted Answer

We are a non-smoking facility, but there is a designated smoking area outside.

Question 40

Do you provide beach tags?

Accepted Answer

We provide beach tags for the duration of your stay for all registered guests ages 12 and older. If you do not return the beach tags upon checkout, you will be charged $25.00 per unreturned tag.

Question 41

What types of payment do you accept?

Accepted Answer

We accept all major credit cards and cash.

Question 42

Do you have wheelchairs and scooters to rent?

Accepted Answer

We do not, but we recommend Mobility on Wheels and Diamond Scooters.

Question 43

Can I make a reservation on the same day I want to check-in?

Accepted Answer

Yes, but you must call to make the reservation, you cannot do so online.

Question 44

I just entered all of my information online. How do I know my reservation went through?

Accepted Answer

You will receive a booking confirmation via e-mail.

Question 45

Are floats allowed in the pool?

Accepted Answer

We do not allow any flotation devices, rafts, etc in the pool.

Question 46

Are pets allowed?

Accepted Answer

With the exception of Service Animals, pets are NOT allowed at the Impala Island Inn.

Question 47

Is there an elevator?

Accepted Answer

Yes, there is a shared elevator that leads to the south side rooms. The second floor is only accessible by stairs.

Question 48

Can I do laundry here?

Accepted Answer

Guests can utilize the coin operated laundry room.

Question 49

Is there somewhere on-site I can grab snacks?

Accepted Answer

There is a vending area with drinks and snacks available to purchase located poolside on the first floor.

Question 50

Do you have WiFi?

Accepted Answer

Yes, we offer complimentary WiFi. Please go into your network sets and choose “ImpalaFreeWiFi”. You will be prompted to enter your e-mail address. Do so, click “connect”, and you will be connected to the free WiFi in the building.

Question 51

Are there any connecting rooms?

Accepted Answer

Yes, the Impala Island Inn has a limited quantity of connecting rooms. Please call us for more information.

Question 52

I am over 21 years old. Can I rent a room for someone who is over 18, but not yet 21?"

Accepted Answer

No, and we check IDs upon check-in. All members of the party must be 21+ years old and everyone will have their IDs checked. Anyone staying who is  under the age of 21 must be accompanied by a parent or guardian.

Question 53

General Information:

Accepted Answer

Phone Number: 609-391-9614 Location: 1001 Little Atlantic Ave. Ocean City, New Jersey 08226 Hours of Operation: Open all year-round, Monday-Sunday 24 hours/day All rooms are non-smoking Parking Clearance Ebb Tide Suites Parking Area: 7’0”

Question 54

What is check-in/checkout time?

Accepted Answer

Check in time is 3pm, and checkout time is 11am. This is strictly enforced.

Question 55

Can I have an early check-in?

Accepted Answer

Due to turnover time, we cannot make accommodations for earlier/later checkouts during peak seasons.

Question 56

Can I have a late checkout?

Accepted Answer

Due to turnover time, we cannot make accommodations for earlier/later checkouts during peak seasons.

Question 57

Is there parking?

Accepted Answer

There is one parking spot allowed for one bedroom units, and two parking spots for two bedroom units.

Question 58

Can we leave our car in the parking spot after checkout?

Accepted Answer

No, the next guests need the parking space. However, we do allow guests to utilize the pool, guest bathroom, and guest showers at the Impala Island Inn after checkout. There is a foot bath outside of the Ebb Tide Suites for rinsing off.

Question 59

Can we park our car in the parking lot before check-in?

Accepted Answer

Yes, but not until 11am when the previous guests staying in your room have checked out. You also can get beach tags from the lobby at the Impala Island Inn to use until your 3pm check-in. You may use the pool, guest bathroom, and guest showers there too. Then, go back to the lobby at 3pm for your check-in.

Question 60

Is there bike storage?

Accepted Answer

Yes, there is a bike rack at the Ebb Tide Suites. Locks are not provided, so please bring your own.

Question 61

Can I smoke on the property?

Accepted Answer

We are a non-smoking facility.

Question 62

Do you provide beach tags?

Accepted Answer

We provide beach tags for the duration of your stay for all registered guests ages 12 and older. If you do not return the beach tags upon checkout, you will be charged $25.00 per unreturned tag.

Question 63

What types of payment do you accept?

Accepted Answer

We accept all major credit cards and cash.

Question 64

Do you have wheelchairs and scooters to rent?

Accepted Answer

We do not, but we recommend Mobility on Wheels and Diamond Scooters.

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